These Website Terms and Conditions (Terms) govern access to the public informational and marketing website at RVParkApps.com and other Company-operated informational pages that expressly link to these Terms (Website). The Website is operated by RV Park Apps, LLC, doing business as RV Park Apps (Company, we, us, or our). These Terms apply to visitors, prospective customers, and businesses using the Website for information or inquiries.
Please read these Terms before using the Website. Where we present an acceptance checkbox or button, selecting it indicates your agreement. Otherwise, these Terms apply to your use to the extent enforceable under applicable law and the notice provided. If you do not agree, stop using the Website. A person accepting on behalf of a business represents that they have authority to bind it.
1 Scope and related agreements
These Terms cover public Website browsing, product information, contact forms, demo requests, downloadable resources, and other informational features. They do not replace the RV Park Apps End User License Agreement (EULA), the App and SaaS Customer Terms and Conditions, a signed customer agreement, or a data processing agreement.
The guest web application at /p/{park-slug}, the management console at /admin/{park-slug}, and platform administration are application Services even when they share the Website’s domain. The EULA and applicable service agreements govern those functions. Public Website terms do not determine a Park’s subscription, publication status, content retention, or billing entitlements.
When you use a signup form or purchase a subscription, the separately presented customer terms and checkout disclosures govern that transaction. A specifically accepted signed agreement controls conflicting negotiated terms. Individual parks and their businesses may have separate terms for accommodations, bookings, events, or other offerings.
2 Permitted access and eligibility
You may use the Website for lawful personal, informational, and business purposes, including evaluating RV Park Apps and requesting a demonstration. You may view content, share links, and download materials expressly offered for download for their stated purpose, retaining relevant proprietary notices.
You must have legal capacity to accept a binding agreement. A person entering a subscription or otherwise binding a business must be at least 18 and authorized to act for that business. Access to a restricted account or administrative area requires separate authorization; a public link does not grant it.
3 Prohibited conduct
You must not use the Website to commit fraud, impersonate others, violate law or third-party rights, upload malicious code, send unsolicited or abusive messages, harvest private information, or materially disrupt service. Do not bypass access controls, probe or test vulnerabilities without written authorization, or attempt to access another person’s account or our nonpublic systems.
You may not copy or exploit protected Website content beyond the rights expressly granted, remove proprietary notices, falsely suggest our endorsement, or frame the Website in a misleading way. Reverse engineering of protected software is prohibited except where applicable law permits it.
Automated access must comply with applicable law, published access instructions, and reasonable rate limits. Ordinary search-engine indexing and accessibility tools are permitted unless technically restricted. Scraping private information, bypassing restrictions, or automated collection that harms the Website is prohibited. These Terms do not prohibit lawful independent competition, truthful criticism, or rights that applicable law protects.
4 Website content and intellectual property
Company or its licensors own the Website’s original text, graphics, design, software, logos, and other protected materials (Website Content). Park trademarks, sample assets, and third-party materials remain owned by their respective rights holders. RV Park Apps branding may not be used to imply affiliation or endorsement without permission.
Other than permitted viewing, linking, and expressly authorized downloads, these Terms do not grant ownership or a license to reproduce, modify, publish, distribute, or commercially exploit Website Content. Contact legal@rvparkapps.com for permission. Applicable exceptions such as fair use remain unaffected.
Product demonstrations, screenshots, and examples may use fictional data or illustrate optional functionality. Do not assume that every illustrated feature is included in every plan or available in production. The selected plan and accepted customer agreement determine what you purchase.
5 Product descriptions pricing and inquiries
We aim to keep Website information accurate but may correct errors and update descriptions, availability, and pricing. General Website descriptions are informational. They do not create a service-level guarantee, fixed delivery date, dedicated app-store approval promise, or commitment to custom development.
The Website may describe a free setup experience followed by subscription purchase when a Park chooses to publish. Completing an inquiry or requesting a demo does not create a paid subscription or authorize recurring charges. Specific plan prices, billing intervals, limits, renewal, and cancellation terms are disclosed at purchase and governed by the App and SaaS Customer Terms.
Any quote is subject to its stated validity period and conditions. If a material discrepancy is discovered before an order is accepted, we will disclose it and obtain confirmation or permit the transaction to be canceled as required by law. These Terms do not override an agreed price or an applicable statutory remedy.
6 Information submitted through the Website
When submitting a contact form, demonstration request, event registration, or similar inquiry, provide accurate information you are authorized to share. We may use it to respond, arrange a requested demonstration, provide requested resources, and conduct related business activities consistent with our Privacy Policy.
Do not submit passwords, payment-card details, government identifiers, private resident records, or confidential documents through a general inquiry form. Use an authorized secure channel when sensitive information is necessary. General inquiries do not create a nondisclosure agreement, but this does not remove our privacy, security, or contractual obligations.
You retain rights in your submissions. You give us a limited right to process and use them for the inquiry’s purpose. If you voluntarily offer nonconfidential product suggestions or feedback, you permit us to use those ideas to improve the Services without compensation. This permission does not transfer your private documents, branding, personal information, or confidential material to us.
7 Privacy cookies and marketing choices
Our Privacy Policy at https://rvparkapps.com/privacy/ explains the information collected through the Website, purposes of processing, service providers, retention, and available privacy choices. These Terms do not substitute for a Privacy Policy or authorize processing that requires separate consent.
The Website may use cookies or similar technologies for essential operation and, where enabled, analytics or marketing. Required choices and consent will be provided according to applicable law and actual Website practices. You may also use browser controls, although disabling essential technologies may affect functionality.
Submitting an inquiry does not automatically authorize promotional SMS or every marketing channel. Marketing consent and unsubscribe choices are handled separately where required. If an SMS program is offered, its signup must identify the sender and purpose and disclose frequency, possible carrier charges, and opt-out and help instructions. Consent to marketing is not a condition of purchasing Services.
8 Third party links and external services
The Website may link to app stores, social networks, booking providers, customer parks, payment services, or other external sites. Unless expressly stated, a link is provided for convenience and is not an endorsement or guarantee. External providers control their content, availability, and privacy practices.
Your dealings with an external provider are governed by that provider’s terms. We are not the seller or operator of a Park’s accommodations or services merely because it is listed or linked. Review the relevant provider’s terms before purchasing, booking, or sharing information.
9 Availability security and suspension
We may maintain, update, or change the informational Website and its features. Access can be interrupted by maintenance, connectivity issues, security events, or conditions outside our reasonable control. We do not promise continuous Website availability or a particular support response time under these Terms.
We may restrict access reasonably necessary to address material misuse, unlawful conduct, unauthorized access, or security threats. Where practical, we will provide notice or an opportunity to resolve the issue. A restriction under these Website Terms does not automatically cancel a separately contracted subscription or authorize deletion of hosted Park data.
10 Website disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE INFORMATIONAL WEBSITE AND WEBSITE CONTENT ARE PROVIDED AS IS AND AS AVAILABLE. EXCEPT FOR EXPRESS COMMITMENTS IN AN APPLICABLE AGREEMENT, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. WE DO NOT GUARANTEE THAT WEBSITE CONTENT IS COMPLETE OR CURRENT, OR THAT ACCESS WILL BE UNINTERRUPTED OR ERROR-FREE.
Website materials are general product information, not legal, medical, safety, or other professional advice. The Website is not an emergency service. Nothing in these Terms excludes nonwaivable statutory warranties, consumer protections, or remedies.
11 Limitation of liability
TO THE EXTENT PERMITTED BY LAW, COMPANY AND ITS PERSONNEL AND SERVICE PROVIDERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITIES ARISING FROM THE INFORMATIONAL WEBSITE.
SUBJECT TO THE EXCEPTIONS BELOW, COMPANY’S TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING SOLELY FROM THE INFORMATIONAL WEBSITE WILL NOT EXCEED US $100. THIS LIMIT DOES NOT REPLACE THE LIABILITY PROVISIONS OF A SEPARATE CUSTOMER AGREEMENT FOR PAID SERVICES OR THE EULA FOR APPLICATION USE.
These limitations do not exclude fraud, willful misconduct, or liability that applicable law prohibits limiting, including applicable rights concerning death or personal injury. Mandatory consumer rights remain unaffected.
12 Business user indemnification
To the extent permitted by law, a business using the Website agrees to defend and indemnify Company against third-party claims arising from that business’s unlawful submissions, infringement of third-party rights, or material misuse of the Website. This does not cover claims caused by Company’s breach, negligence, or misconduct, and does not impose a general indemnity on individual consumers.
Company will promptly notify the business of the claim, provide reasonable cooperation, and allow it to control the defense using qualified counsel. A settlement may not admit fault for Company or impose nonmonetary obligations on Company without its written consent.
13 Copyright complaints
If you believe Website material infringes your copyright, send a notice to legal@rvparkapps.com. Include your signature; identification of the protected work and disputed material with its location; your contact details; a good-faith statement that the use lacks authorization from the owner, agent, or law; and an accuracy statement with a declaration under penalty of perjury that you are authorized to act for the rights holder.
We will handle qualifying notices and counter-notices under applicable law and may remove disputed material. We may terminate repeat infringers’ accounts in appropriate circumstances. Contact legal@rvparkapps.com for counter-notice instructions. Do not submit a knowingly false claim.
14 International access and legal compliance
Visitors are responsible for lawful access from their location. Availability of the informational Website does not mean every product is offered or legally available in every jurisdiction. We may limit access or transactions where required by law.
You must comply with applicable export controls and sanctions when accessing or transferring regulated software or technology. International processing of personal information, including applicable transfer safeguards, is described in the Privacy Policy. Access alone does not waive your privacy rights or establish any consent that law requires separately.
15 Changes and electronic communications
We may revise these Terms prospectively and post the updated effective date. Material changes will be brought to users’ attention through a reasonable Website notice or other appropriate communication. Renewed affirmative acceptance will be sought where required. Changes do not retroactively remove accrued rights or silently amend an existing paid customer agreement.
We may respond to inquiries and send requested resources by email or other communication channels you provide. Electronic notices and agreements have effect to the extent permitted by law. Where law requires particular electronic-consent disclosures, consent procedures, or delivery methods, we will use those procedures; these Terms alone do not satisfy every such requirement. Maintain accurate contact details for ongoing communications.
16 Governing law and disputes
These Terms are governed by the laws of Texas, United States, excluding conflict-of-law principles, subject to mandatory applicable law. Disputes concerning the Website will be brought in competent courts located in Travis County, Texas, United States, except where nonwaivable law provides otherwise.
You may contact legal@rvparkapps.com to seek an informal resolution. This does not prevent lawful filings, regulatory complaints, or urgent relief. These Terms do not impose mandatory arbitration, a class-action waiver, or a shortened statutory claim period.
17 General provisions
These Terms govern the informational Website and do not replace agreements covering other Services. If a provision is unenforceable, the remaining provisions apply to the extent permitted by law. Failure to enforce a right is not a waiver. Neither party is made a partner, employee, or agent of the other.
Neither party may transfer obligations under these Terms in a manner that unlawfully reduces the other’s rights. Company may assign them with a merger or sale of the relevant business if the successor assumes its obligations. Provisions concerning intellectual property, accrued claims, liability, and disputes survive cessation of Website use as appropriate.
18 Contact information
Legal entity: RV Park Apps, LLC Business name: RV Park Apps Website: https://RVParkApps.com Mailing address: 16908 Sanglier Drive, Austin, Texas 78738 Website support: support@rvparkapps.com Legal notices: legal@rvparkapps.com Telephone: +1 818.660.5347